RaccoonRadio.com is your one-stop discount shop for all your radio needs. We offer a rare combination of competitive pricing and deep product knowledge and understanding. Need to outfit your new boat or upgrade an existing system? Give us a call and our experienced reps will gladly help you find or configure whatever system you need. Raccoon Radio is a part of the eCommerce Outdoors family that includes TigerGPS.com, TurtleMarine.com, TackleDirect.com, IslandBeachGear.com, and PennFishingStore.com.
We can be contacted in any of the following ways:
Hours: Weekdays - 9am to 6pm ET
Toll-Free Fax: 1-877-803-6229
Live Chat : Live Chat with GPS Expert
Raccoon Radio Sales Department
6825 Tilton Road, Bldg C
Egg Harbor Twp, NJ 08234-4426
Visit our Flagship Store in Egg Harbor Twp, NJ: Go to Yahoo! Maps
You can place an order with Raccoon Radio in any one of these easy ways:
- Use our secure shopping cart system on www.raccoonradio.com and pay with your Visa, MasterCard, American Express, or Discover card, or via PayPal. This is the fastest way to receive your order because our online site is fully integrated with our warehouse.
- Email your order to email@example.com
- Call us Toll-Free at +1-877-632-2856
- Call from outside the United States or Canada at +1-609-788-3260
- Fax an order in to our Sales Department at +1-877-803-6229
(you can print our on-line order form and fax it).
Please note: the fastest way to pay is with a credit card, as checks may take up to a week to clear.
Raccoon Radio welcomes bulk orders from individuals, businesses, government agencies, and the military. Through direct relationships with manufacturers, Raccoon Radio normally offers wholesale prices for bulk orders (quantity of 12 or more). References are available upon request. For government purchases, Raccoon Radio is CCR registered for your convenience. Please email firstname.lastname@example.org and a sales manager will contact you within the business hour.
All products sold in our store are brand new, retail version and carry a full factory warranty. We do not sell refurbished products unless we clearly specify them in both the title and description of an item.
Transactions on RaccoonRadio.com are 100% secure with 128-bit encrypted SSL technology. Raccoon Radio does not keep your full credit card number on file or use your personal information for anything except order processing and shipment. Your card is not charged until your order has shipped.
We will send you two emails after you order. The first is to confirm your purchase and billing and shipping information; the second will notify you once your order has shipped. You may track the status of your order at any time by visiting http://www.raccoonradio.com/tracking.html and entering your billing zip code and order number. If you have a problem with your order, you can email email@example.com at any time.
Orders for in-stock items placed by 3pm Eastern Standard Time will ship the same day. Do not delay - we also manage to ship many orders that are placed as late as 5pm EST!
Our fixed shipping rates for items shipping within the continental U.S. are as follows:
|2-7 Day Ground (Via UPS) no AK or HI||$7.95|
|Two-Business-Day Air (Via UPS or FedEx)||$14.95|
|Next-Business-Day Air (Via UPS or FedEx)||$27.95|
|Next Day Air Saturday Delivery (Via UPS or FedEx)||$45.00|
|USPS Priority Mail for Military Addresses||$15.00|
|UPS International Express||$60-90*|
Raccoon Radio uses flat-rate shipping costs only (your shipping cost is the same no matter how many items you buy and no matter where in the fifty U.S. states you are located). We highly recommend providing a physical street address so that we may fully insure and track shipments (UPS and Fedex do not deliver to P.O. Boxes). However, we do offer USPS Priority Mail service for customers wishing to take delivery at a P.O. Box, as well as for members of the U.S. Armed Forces with an APO or FPO address.
All U.S. shipments within the 50 states are trackable and fully insured; the customer will be provided with a tracking number via our order tracking page, http://www.raccoonradio.com/tracking.html. You can track your order 24 hours a day, 7 days a week on our web site.
* International customers: we only ship via UPS or FedEx International Express, which costs $60-$90, and is fully insured and guaranteed and generally only takes 2-3 business days to arrive. For orders shipping outside the USA only, since international shipping rates cannot be calculated in real time, you may be billed up to $90 for shipping even if our shopping cart indicates a shipping cost of $60, based on order size and shipping destination. If shipping costs exceed $90, we will notify you prior to shipping your order. Please be advised that orders shipped outside the USA will be marked as commercial goods and your government may impose customs import duty or tax on your order. You are solely responsible for paying any and all of these duties (as they vary by country). Please direct any customs-related inquiries to the customs bureau in your own country.
Please note: any customers wishing to pay with a credit card issued by a non-US bank may be asked to furnish additional information to verify the identity of the cardholder. For orders above $1000, we may not accept a foreign credit card. In this instance, the only payment options are wire transfer or domestic check or money order.
If you manage to find a lower price for any item in our store, simply click the "Submit Items to be Price Matched" button below. You will receive a lower price quote via email as well as instructions on how to order at this lower price. We will apply your discount before we charge your card (for this reason, all price match inquiries must be made in advance of order placement). Unfortunately we cannot honor any price match requests after an order has been placed due to constantly changing online prices. In addition, price matches will not be honored for any exchanged merchandise, only for new orders.
Our price policy applies to the total price of your order, so do not be fooled by sites that charge outrageous prices for shipping or accessories!. If you take all this into account, our total price will almost always be lower!
Please note: eBay auctions are not valid unless you have found a lower "Buy it Now" price. We reserve the right to not match prices if the seller is not an authorized dealer of the brand he is selling. We reserve the right to not match prices for orders shipped internationally, and we do not match prices for orders billed to foreign credit cards. We also reserve the right to not match prices from stores that do not have the product(s) in stock, or stores whose items have different package contents. Our price guarantee is applicable to only one competitor per order and applies to the total price of your order, including the cost of all items and shipping. Our price guarantee excludes any sales taxes that must be paid by New York state residents. Price quotes are valid up to three business days after they are offered. Due to rapidly changing online prices, quotes may not be honored beyond this three day period, in which case the customer will be notified prior to order processing.
Models and Price Changes
Manufacturers are constantly updating their product lines and eliminating some models. Should you learn of a new model on the market which is not listed on our site, please email us for information. In addition, manufacturers may change their dealer cost (wholesale) prices at any time without notice. As a result, unfortunately we cannot offer any price protection in the event that a price falls after you have made a purchase.
We reserve the right to cancel any order. Prices and availability are subject to change prior to shipment. Should this occur, you will be notified by email or phone, and given the option to accept these changes or cancel the order.
RaccoonRadio.com is located in Egg Harbor Twp, New Jersey USA. We are required by law to collect a 7% New Jersey State sales tax on taxable items and shipping fees for orders delivered within New Jersey only. On international orders, duty, customs, and any other taxes are the customer's responsibility. If you are a legally tax-exempt organization or an authorized reseller, you may be exempted from paying sales tax by faxing the appropriate documents, prior to your order, toll-free at +1-877-803-6229.
Thank you for shopping at Raccoon Radio!